If you find that what your organization needs is beyond your abilities, it may benefit you to contact support. This might include a short meeting or a greater number of hours of help, or some content handoff to the MV team. Get in touch with us at mv@learningforte.com. A support specialist will be in touch with you soon!
Our current customers support hours are:
Monday to Friday
9am to 5pm EST
If you've been working with one member of the MV team and would like to continue ongoing support with them just address them in the email and they'll, more than likely, touch base with you personally (though we can't guarantee this).
What if there's an emergency?
In the event of an emergency, send us an email at mv@learningforte.com with the word "EMERGENCY" in all caps in the subject line. We've created rules that trigger ONLY when the subject line contains the word "EMERGENCY". We will assess your emergency, create a plan, and get in touch with you ASAP.
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